Wired and Dangerous

Author	: John R. Patterson
Publisher	: ReadHowYouWant.com
Total Pages	: 370
Release	: 2011-08-19
ISBN-10	: 9781459626836
ISBN-13	: 1459626834
Rating	: 4/5 (36 Downloads)

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Book Synopsis Wired and Dangerous by : John R. Patterson

Download or read book Wired and Dangerous written by John R. Patterson and published by ReadHowYouWant.com. This book was released on 2011-08-19 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain - they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a company s customer service doesn t adapt ...

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