VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for

'VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a sing

VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for

This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is a

Diseases and injuries were major concerns for ancient Egyptians. This book, featuring some sixty-four objects from the Metropolitan Museum, discusses how both p