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Language: en
Pages: 156
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Type: BOOK - Published: 2007 - Publisher:
Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.
Language: en
Pages: 152
Pages: 152
Type: BOOK - Published: 2013 - Publisher: American Library Association
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librari
Language: en
Pages: 174
Pages: 174
Type: BOOK - Published: 2004-03-29 - Publisher: American Library Association
Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment
Language: en
Pages: 132
Pages: 132
Type: BOOK - Published: 2007 - Publisher:
This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use new communica
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Pages: 232
Pages: 232
Type: BOOK - Published: 2003 - Publisher: Neal-Schuman Publishers
All of the forms, surveys and exercises found in this text are reproduced on the CD-ROM, enabling the reader to customize them to suit their needs and situation