The Internet has been romanticized as a zone of freedom. The alluring combination of sophisticated technology with low barriers to entry and instantaneous outre

"You people ... She was asking for it ... That's so gay ... Don't be a Jew ... My ex-girlfriend is crazy ... You'd be pretty if you lost weight ... You look goo

Internet trolls live to upset as many people as possible, using all the technical and psychological tools at their disposal. They gleefully whip the media into

Internet intermediaries play a central role in modern commerce and the dissemination of ideas. Although their economic and social importance is well-recognized,