Everything you need to enter the exciting field of legal mediation To be an effective mediator, it's essential to possess the ability to take control of animate

In this definitive guide, Forrest Mosten--an internationallyrecognized mediation expert--helps would-be mediators answer thecritical question "Do I have the val

What can a mediator do when negotiations stall? How can a mediator help participants reach the finish line? How should a mediator best respond when the parties

How Mediation Works will introduce management and law students as well as businesses to this art of conflict resolution from the behavioral perspective, while a

When employers and employees wage war in the workplace, nobody wins. Workplace conflict that escalates into a lengthy ordeal costs more than money: both employe