Related Books

Mastering Professional Help Desk Skills: A Comprehensive Guide for Customer Service Excellence
Language: en
Pages: 133
Authors: Gerard Assey
Categories: Business & Economics
Type: BOOK - Published: 2024-03-11 - Publisher: Gerard Assey

DOWNLOAD EBOOK

‘Mastering Professional Help Desk Skills: A Comprehensive Guide for Customer Service Excellence.’ is a comprehensive book designed to empower help desk prof
Mastering Professional Help Desk Skills
Language: en
Pages: 0
Authors: Gerard Assey
Categories: Business & Economics
Type: BOOK - Published: 2024-03-11 - Publisher: Collection Skills

DOWNLOAD EBOOK

'Mastering Professional Help Desk Skills: A Comprehensive Guide for Customer Service Excellence.' is a comprehensive book designed to empower help desk professi
A Guide to Customer Service Skills for the Service Desk Professional
Language: en
Pages: 544
Authors: Donna Knapp
Categories: Computers
Type: BOOK - Published: 2014-05-12 - Publisher: Cengage Learning

DOWNLOAD EBOOK

A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL, the definitive service desk text now available in a fully revised fourth edition, teaches
A Guide to Customer Service Skills for the Service Desk Professional
Language: en
Pages: 400
Authors: Donna Knapp
Categories: Computers
Type: BOOK - Published: 2012-07-19 - Publisher: Cengage Learning

DOWNLOAD EBOOK

The Third Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chap
A Guide to Customer Service Skills for the Help Desk Professional
Language: en
Pages: 408
Authors: Donna Knapp
Categories: Business & Economics
Type: BOOK - Published: 2004-11 - Publisher: Course Technology

DOWNLOAD EBOOK

This detailed look at the "soft" skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workpl