"Management gurus continue to exert tremendous influence over management thinking and strategy, not only through their published works, but more significantly v

Tim Phillips has been a journalist for 20 years, and during that time he has been slowly driven crazy by bad spokespeople: the jargon, the evasiveness, the inab

There is a fundamental disconnection between the way business people speak and real people communicate. From advertisers, big business and CEOs - the blather is

Our organizations are flooded with empty talk. We are constantly "going forward" to lands of "deliverables", stopping off on the "journey" to "drill down" into

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver