Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more lo

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv

In this book, we will explore how you can handle difficult conversations. There are generally three types of difficult conversations: those that go badly, those

A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healt

Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations for far too long? Have y