This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with

Establish cooperative relationships with all parents—even the most difficult ones—by using the author's proven communication strategies, supported by sample

Communicating with parents is one of the most challenging and potentially stressful tasks that teachers face on a daily basis. Whether trying to resolve a heate

How to Handle Difficult Parents is a funny, but practical, guide to working effectively with parents and avoiding unnecessary conflict. Whether you're a teacher

The Smart Classroom Management Way is a collection of the very best writing from ten years of Smart Classroom Management (SCM). It isn't, however, simply a rand