CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abili

We naturally create stories to help us making meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually mak

This book is about expanding perspectives on common aspects of conflict experiences - before, during, and after they arise - through the use of reflective quest

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management pr