Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyon

The extent of detail given . . . is good not only for the novice cruiser finding their way around . . . but also for the veteran cruiser who wants to know the l

Set sail and dive into Europe's magnificent port cities with Rick Steves Scandinavian & Northern European Cruise Ports! Inside you'll find: Rick's expert advice