The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say

The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach a

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're givin

Powerful phrases for effective communication in every management situation The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Ma

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has t