Ensure your success on the ITIL Foundation exam with these 100 exam questions with detailed rationale and BONUS sample exam. Each and every question closely res

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access

A beginner’s book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports th

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access